Ochess support
For the Ochess website (ochess.app) and the Ochess apps for iPhone and Android.
Ochess is run by one person, so the quickest way to reach us is email. We read every message and reply as soon as we can.
Email support@ochess.appReport a problem
In the app, open the Account tab and tap Report a problem. It opens an email with the app version, your phone model and its system version already filled in; nothing is sent until you send it.
On the website, write to support@ochess.app. It helps to tell us what you did, what you expected to happen and what happened instead, and to attach a screenshot if you can.
Signing in
- Forgot your password? Choose Forgot password? on the sign-in screen and we will email you a link to set a new one.
- Signed up with Apple on your iPhone? To sign in on the website or in the Android app as well, choose Forgot password? there with your account's email address and set a password. If you chose to hide your email from us, use the address shown on the app's Account tab (it ends in
@privaterelay.appleid.com); Apple forwards our email to you. - Didn't get our email? Check your spam folder, then write to us from the address you signed up with.
Delete your account
In the app, open the Account tab and tap Delete account. On the website, use Delete Account at the bottom of your profile page. You can also ask by email without signing in. The account deletion page lists every way and what is kept afterwards.